How we use cookies to improve your experience
Last updated: June 24, 2025
Cookies are small text files that are placed on your computer, mobile phone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies contain information that is transferred to your device's hard drive. They help us improve our website and deliver a better, more personalized service.
We use cookies for several purposes:
These cookies are essential for the operation of our website. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.
Cookie Name | Purpose | Duration |
---|---|---|
PHPSESSID | Maintains user session | Session |
csrf_token | Security protection | Session |
cookie_consent | Remembers your cookie preferences | 1 year |
These cookies collect information about how visitors use our website, such as which pages are visited most often. This information helps us improve how our website works.
Cookie Name | Purpose | Duration |
---|---|---|
_ga | Google Analytics - distinguishes users | 2 years |
_ga_* | Google Analytics - session information | 2 years |
_gid | Google Analytics - distinguishes users | 24 hours |
These cookies remember choices you make to improve your experience, such as your preferred language or region.
Cookie Name | Purpose | Duration |
---|---|---|
language_preference | Remembers your language choice | 6 months |
region_preference | Remembers your region choice | 6 months |
theme_preference | Remembers your theme choice | 6 months |
These cookies are used to deliver advertisements that are relevant to you. They may be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Cookie Name | Purpose | Duration |
---|---|---|
_fbp | Facebook Pixel - tracks conversions | 3 months |
fr | Facebook - delivers advertising | 3 months |
_gcl_au | Google AdSense - advertising | 3 months |
We also use third-party services that may set cookies on your device:
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about your use of our website anonymously.
For more information: Google Privacy Policy
Our website includes social media buttons and widgets from platforms like Facebook, Twitter, LinkedIn, and Instagram. These may set cookies when you interact with them.
We use third-party customer support tools that may set cookies to improve the support experience.
When you first visit our website, you'll see a cookie consent banner allowing you to:
You can control cookies through your browser settings:
You can opt out of specific third-party cookies:
If you disable cookies, some features of our website may not work properly:
Different cookies have different retention periods:
We may update this Cookie Policy from time to time to reflect changes in:
We will notify you of significant changes by posting a notice on our website or updating the "Last updated" date.
Our legal basis for using cookies depends on the type:
Some third-party services may transfer your data outside the Malaysia. We ensure appropriate safeguards are in place through:
Under Malaysia GDPR, you have rights regarding cookies and personal data:
If you have questions about our use of cookies, please contact us:
Email: [email protected]
Phone: +60 3-8925 8386
Degluwhitt Limited
Data Protection Officer
Lot 139, Jalan 7/7c, Seksyen 7
43650 Bandar Baru Bangi
Selangor, Malaysia
If you have concerns about our cookie practices, you can contact the Information Commissioner's Office:
Website: ico.org.my
Phone: +60389258386
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF